Here are some of the most frequently asked questions and answers from our customers. Use them to resolve the problems you may encounter
To use pliusTV services, you only need a few simple steps and minimal tools:
1. Online account – register on the pliustv.com website.
2. Subscription – purchase a service plan that meets your needs.
3. Internet connection – stable network so you can enjoy high-quality broadcasting.
4. Device – TV, computer, tablet or phone.
5. (Not necessary, but convenient) pliusTV set-top box or app – to make viewing even more convenient.
🔑 It's simple:
• Sign up → Purchase → Login → Enjoy content without compromise.
pliusTV services can be used on most popular devices - all you need is an internet connection:
📱 Mobile devices:
• Smartphones (Android, iOS)
• Tablets
💻 Computers:
• Laptops
• Desktop computers (via browser or app)
📺 Televisions:
• Smart TVs
• Televisions with a pliusTV set-top box
• Chromecast, Apple TV, Android TV devices
🌍 Other devices:
• Media players that support applications or streaming over the internet
👉 In short: watch on your phone, tablet, computer or TV - wherever is most convenient for you.
If you have an older TV model that does not support the pliusTV app, there are a few simple solutions:
1. Use a pliusTV set-top box - by connecting it to your TV via HDMI, you will get all the functionality of a smart TV.
2. Cast from your phone or tablet - you can cast the image to your TV via Chromecast or Apple TV.
3. Use a computer or portable device - connect your computer to your TV via HDMI cable and watch content on browser or app.
4. Upgrade your device - if you plan to use it often, a newer smart TV or additional TV set-top box would be a more convenient solution.
👉 In short: even if your TV is older - pliusTV can still work with an additional set-top box or by connecting another device.
In this case, there are several solutions to use pliusTV services:
1. Check your TV's app store - some manufacturers have different versions (e.g. LG Content Store, Samsung Smart Hub). Search by keywords: pliusTV or plius TV.
2. Update your TV's software - sometimes the app appears only after an update.
3. Use the pliusTV set-top box - by connecting it to any TV via HDMI, you will get full functionality.
4. Cast from your phone or tablet - you can transfer the image to your TV via Chromecast, Apple TV or Android TV.
5. Watch via browser – if your TV has a web browser, connect to pliustv.com directly.
👉 In short: if you can't find the app – use a set-top box, broadcast from your phone or a browser, and you will still be able to enjoy pliusTV content.
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